In the event that this warranty is applicable, the product will be replaced or repaired at the option of SHERLIC INC. All claims must be addressed to the original point of sale who will deal with SHERLIC INC. thereafter.
The acrylic shell is covered by a Limited Lifetime Warranty * against defects in material and workmanship from the original date of purchase to deal with SHERLIC INC. thereafter.
Bases are under limited lifetime warranty * against defects in material and workmanship from the date of purchase.
Covered by the Limited Lifetime Warranty * from the date of purchase.
Drains are warranted for a period of one (1) year from the date of purchase.
Shower doors are warranted for a period of five (5) years from the date of purchase.
The lights included in the chromotherapy set are guaranteed for a period of two (2) years.
The water massage system pump (Aqua system) and the air massage system blower (Ventus system) are guaranteed for a period of five (5)years from the date of purchase.
A five (5) year warranty also applies to components and their installation with the exception of control keypads which are warranted for a period of three (3) years and electronic components which are covered for a period of one (1) year from the date of purchase.
Exceptions / exclusions The warranty does not apply to misuse, breakage or damage resulting from the following causes: use of a bath mat for a prolonged period of time, fault, negligence, abuse, misuse, alteration or modification of the product by the user, as well as chemical or natural corrosion, fire or any other fortuitous event or major force. The warranty does not apply to equipment or units that have not been installed and connected in accordance with the installation instructions of the manufacturer and in accordance with the regulations, codes and laws in force governing such work. It also does not apply if the plumbing fixtures are not selected, installed and connected in accordance with the manufacturer’s instructions and applicable regulations, codes and laws. SHERLIC INC. is not responsible for direct or indirect damage caused by or resulting from unforeseen circumstances, loss of time, inconvenience, incidental expenses, miscellaneous expenses, labour, materials or other costs related to the application of the warranted products and relating to the removal or replacement of defective equipment or units. SHERLIC INC. does not grant, for its products, any guarantee of resale, any specific warranty for a particular use, nor any other express or implicit warranty, implied or statutory other than that considered above.
Notice It is the sole responsibility of the purchaser of the products covered by this warranty to install and properly connect them. SHERLIC INC. does not install, supervise or take responsibility for such work. As a result, it can not guarantee them. SHERLIC INC. recommends to all purchasers of their products to keep the serial number(s).
** Caution **
SHERLIC baths are subject to rigorous testing and stringent inspection criteria. You still need to inspect your bathtub before installation. If your bathtub has a defect, do not install it and notify your dealer immediately. Failure to do so would void all applicable warranties.
The limited lifetime warranty is good for a period of twenty (20) years from the date of purchase by the original purchaser of the product. The warranty is subject to the conditions and exclusions of the conventional warranty offered by SHERLIC INC.
Our production department ensures quality control, through rigorous testing and targeted verifications, at each step of the manufacturing process of our acrylic products. As a result, we remain in control of the entire production process, allowing Sherlic products to surpass the various standards in the industry. As a result of our high standards, all our products are certified and meet building codes. The superior quality of our products also allows us to offer you a protection good enough for its design!